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Was really thrilled with my first experience with Giving Tree Gallery. The woman I spoke to on the phone handled my request (to cancel one order and apply the balance to another order) with professionalism, friendliness, and efficiency. I received my item more quickly than anticipated, and appreciated the "thank you" card from the gallery. I am very, very impressed with the quality of the customer service and overall shopping experience. Thank you!
The quality of products carried by The Giving Tree is very high. I would comfortably order from any of their lines after buying a couple times.
Good services, good prices, good quality, very honest
Really good customer service, nice hard working people. never even met them face to face and giving them a high rating 10 plus stars
What a nice place online to shop. please post this for me 'buy here buy with confidence'
I didn't care for the necklace when I received it. Just wasn't me after all. I received great assistance with the return process, was notified right away that the return was complete. No hassle! May seen silly, complimenting a return, but it is good to know that there is no problem with this process. Thank you.
I received my order yesterday and I was thrilled with the results. The packaging was exquisite, and the necklace was more than I had hoped for. On one occasion, I dealt with one of your employees about a question I had before the product had shipped and he was very helpful, friendly and knowledgeable. As someone who is always shopping online, this buying experience really stood out to me, so I wanted to pass along my very sincere compliments.
Very impressed with website, ease of purchase and efficient delivery. Packaging of product was exceptional even though it was for myself it came beautifully packaged. Will be back.
It's been a very long time I've received a phone call from a merchant to ask if there were any questions and to inform when shipping would occur; how gracious is that? Also it was a pleasure to receive email updates that feel less impersonal, which all seems congruent with a well-run family business. Thank you.
I rarely shop online with any store but the big names (e.g., Amazon, Nordstrom, Chico's). I found The Giving Tree when I needed a birthday gift for my daughter-in-law. This was my first purchase from the store, and I ordered the item online. The next day, I called the store just to ask about my order, and I spoke to a wonderful sales person. They shipped the item that day, and it was delivered by her birthday. My daughter-in-law loved the item (two points for mother-in-law). It's a great place to shop!
The most beautiful packaging I have seen in years! Although customer service was excellent, and the website is very good, I am planning on purchasing gifts here due almost entirely to the care and quality of the boxing and wrapping. What a joy to see some old fashioned customer service!
The people at The Giving Tree Gallery are awesome to deal with. This was my first online purchase with them, and it will not be my last. They kept me fully informed during the order and shipping process. I also called the store to verify something, and the man who answered the phone was very helpful. I highly recommend this store for your online purchases.
Marvelous assortment of items, even for those who seem to have everything & prompt service.
While the jewelry itself was outstanding, the customer service was even better. The response to the shipping issue beyond the site's control went above and beyond. Will shop with them again.
Clear and beautifully presented website and the widest selection of VSA I could find. But the most satisfying part of the shopping experience was receiving confirmation from an actual person, who provided the shipping details of the two items I ordered and confirmed their delivery in time for my mother's birthday. Excellent customer service, an impressive combination of big business selection and functionality with small business customer service. Will definitely shop with The Giving Tree Gallery again.
Shopping with your company has always been a completely delightful and pleasant experience.
Great family business. Quality merchandise and awesome customer service. I highly recommend!
I am beyond pleased with my purchases from The Giving Tree Gallery! They go above & beyond more than any store I have ever encountered. I HIGHLY recommend this store!!!