Shipping
*Free Shipping* on most items within the Continental 48 US States. Select Free Shipping to Hawaii, Alaska and Canada.
*At the discretion of the artist, Kinzig Design Lamps do not ship for free, there is a flat rate at check out.
We ship internationally. The list of countries will present at check out. If you don't see yours listed, please contact us. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, shipping options and delivery time lines will be presented at check out. Please note, the time lines represent the amount of time it will take for delivery when the item ships. In stock items ship within 1-2 business days. Our customer service team will alert you within 1-2 business days if your item is a special order and won't ship immediately. If you place a made to order or special order item, delivery time lines will be the shipping option you choose + special order time line. If your item is time sensitive, we are happy to assist and provide real time shipping estimates.
Orders
Most in stock shipments ship out in 24 hours. If you purchased a backordered item, we will contact you within 1 business day with options to either hold, amend or cancel your order. Unless waived at checkout, all orders exceeding $400 require signature confirmation upon delivery.
Sales + Discounts
Kinzig Design Lamps, Creason, and retired Houston Llew Spiritiles cannot be discounted. Sale items cannot be combined with another coupon or discount.