If you are not satisfied with your purchase for any reason, we will exchange it within 30 days of receiving your order or take it back for a full refund if within 7 days of receiving your order.*
Please contact us by filling out the form below within 7 days of receiving your order to obtain a Return Authorization number and return instructions. Customer is responsible for return shipping costs. We will respond to your request within 1 business day. Please do not send back without a Return Authorization number, as this will delay processing time.
Items must be returned in their original condition, new and unworn, to qualify for an exchange or full refund. We will notify you within 1 business day once we have received your package and process your request. Please allow refunds and credits 24-48 hours to post to your credit card or paypal account. Please alert us of any delay.
*Sale items, custom orders, and all Cricket Forge products are final and may not be returned or exchanged. Custom orders are items that are not pictured on our website and ring sizes that are smaller than a 6 and larger than an 8.5.