Cricket Forge Frequently Asked Questions

Will the bench withstand the elements?
YES! Every bench is weather proofed with a finishing technique that results in a high resistant coating: shot blasted, flame sprayed with zinc, and painted with a high quality two-part marine, grade epoxy base paint.

How much does each piece weigh?
The weight of every piece is found on the piece's individual product page, alongside size and other details.

How will large items be shipped?
Large items will ship via freight.

When can I expect delivery?
All orders are handmade to order and take upwards of 3 - 6 weeks, sometimes sooner. It is best to call us if the order is time sensitive, and we will provide a current time estimation.

How will large items be delivered?
Large items will be delivered Monday through Friday and will require a signature.

Standard Curbside Delivery: The trucking company will call you to schedule a delivery appointment. Your items(s) will be taken off the truck by the driver and delivered to the curb at the end of your driveway. You are responsible for moving item(s) from curb side.

White Glove Delivery Service: The delivery company will call you to schedule a delivery appointment. This service includes taking your item(s) up to two flights of stairs, placement of your choice, unpacking, and removal of packing materials. There is a $225 charge for White Glove Delivery Service.

How do I clean outdoor pieces?
Use mild soap and warm water to remove any environmental grime.

I'd like to have a commemorative plaque made for the piece. Can you provide one?
Yes! Please contact us for more details.