Frequently Asked Questions
I placed an order for something that was marked “ON ORDER”. How long before I receive it?
All Patricia Locke jewelry is handmade to order and takes approximately 3- 4 weeks to receive in our store for processing. However, we aim to have everything in stock, all the time, so we always have several pieces on order. The good news is, the piece you have ordered is already in production. We are more than happy to give you more precise timelines on any item.
Can I order something in a different color story? Or different style? Or for something I don’t see in your store or on your website?
YES! We love and embrace the vast array of styles and color story options that are offered within Patricia Locke’s collection. You’ll often see the same style offered in gold and silver and in several different color stories… simply because they’re all so beautiful! We will happily place a special order for you and would love to present all the options you have. Please call us or submit our online form.
What color story options are available for each style?
The answer varies quite a bit and we are happy to let you know the options for each style. As a general guide, current styles can be colored in current color stories. Current styles are not available in retired color stories, unless the color story was current when the style was introduced.
Can I order a piece that has been retired?
We can try! Even though the piece is not offered as part of the current collection, there may be a chance that the components are still available. Email us with the name and color story, and we’ll be happy to see if it can be made.
I lost an earring! Can I order just one to match?
Most likely! Funny answer, we know. The reason being, is that Patricia Locke’s collection spans over 25 years, and the components for the missing mate may no longer be available. However, this rarely happens. If you are interested in discovering whether or not she can make a mate, email us and we will provide you with instructions to get a mate made.
When will there be a new collection?
Patricia Locke, the prolific genius , introduces a new collection 5 times a year. Each collection will have a unifying theme, and offer several new styles and sometimes- even a new color story. Typically, new collections are available for purchase in February, April, June, September and December. Be sure to sign up for our newsletter to learn when new collections are released.
Does Patricia Locke offer custom lengths for bracelets?
YES! The type of components included in the style will determine how best to lengthen or shorten. Tell us the desired length, end-to-end, and we will find out how close Patricia Locke can come to this length. The custom fee is nominal, $10-$20, depending on the type of customization. Please allow 6 weeks for custom orders.
Can a necklace be lengthened?
YES! All Patricia Locke necklaces are finished with a lobster clasp and 2” extension. However, an extender is available for purchase to lengthen an additional 2”. Each extender is $8.
Will the stones fall out of the setting? And if so, can they be replaced?
We have sold thousands of Patricia Locke pieces over the last decade and have seen less than 1% of them need a repair. Should you need a repair, we will happily assist you and get the piece back in the studio to be refurbished.
How do I clean my Patricia Locke jewelry?
Use a soft, untreated cloth to polish the jewelry...keep perfumes and lotions away. Do not use liquid cleaners or treated jewelry cloths, as they will strip the sterling silver or gold from the piece.
Can I wear it in the shower/pool/hot tub/ocean?
NO! Do not submerge in these waters, as the silver or gold will react by oxidizing the piece and turn it black.
I have sensitive ears and/or am allergic to certain metals. What metal is the earwire?
The wires and posts in Patricia Locke’s earrings are surgical steel. Surgical steel is hypoallergenic and is not known to cause issues for people with sensitivities.
Read an interview with Patricia Locke & Deborah Rethemeyer
About the Collections
Patricia Locke's work speaks a distinctive visual language that encourages self-expression and hints at a subliminal universe of rites, passages, and mysteries. Inspired from a wealth of cultural and historic influences - including architecture, archeology, astronomy, and global travel. Her provocative collections reflect an aura of romance, self-possession and multi-faceted femininity.
Patricia Locke collections always blend the depth of fine art with a modern sense of fashion. Her work is immediately recognizable for its distinctive asymmetry, tantalizing multi-metal combinations and elegant use of positive-negative space. Each piece presents an exquisite paradox, at once handsome and beautiful, organic and geometric, and contemporary with heirloom overtones. New collections are released five times a year. Each collection will have a unifying theme and offer several new and exciting styles.
Among America's premier contemporary jewelry designers, Patricia Locke's collections are timeless, relevant, and consummately collectible.
Design Process & Color Stories
Designers Patricia Locke and Deborah Rethemeyer create designs that are made in sterling silver or 24KT gold plating. Each piece is then colored with a "Color Story" of Swarovski crystals and natural stones. Each "Color Story" has a unique name and a particular set of colored stones. Some of these stories remain consistent with each collection, while others are always evolving. SHOP BY COLOR combines similar color stories in one category. Use this guide to better direct you:
MULTI: combination of jewel tones - some bright, some dark. Stories include: Avalon, Celebration, Fling, Joy, etc.
PASTELS: soft hues in multi or monochromatic stories. Stories include: Champagne, Water Lily, Zephyr, Purple Reign, etc.
BLUES: varying shades of blue. Stories include: Ciel Bleu, Nest, Pacific, True Blue, Zephyr, etc.
REDS & PINKS: from fuchsia to garnet, soft pink to crimson red, often with fun pops of color. Stories include: Hibiscus, Passion, Purple Reign, Ravishing Red, etc.
DIAMOND CRYSTAL: all diamond colored crystals, or diamond crystals with white pearl accents. Stories include: All Crystal, Crystal Pearl, Sugar, etc.
EARTH TONES: natural tones of brown, green and gold - autumn inspired. Stories include: Tweed, Dune, etc.
BLACK & WHITE: diamond colored stones with black onyx and soft greys.
SINGLE CRYSTAL: one crystal offered in various colors.
From Our Customers
"I LOVE Patricia Locke jewelry. I was in the jewelry business before and like the secure setting of a bezel setting. Her designs are all centered around that and I love the free form she uses. Thanks for having such a large selection!"
"Great selection of Patricia Locke items and your customer service is excellent. When I order from The Giving Tree Gallery, I know that you will take care of my orders quickly and professionally. I do suggest that you note on your website that you can special order items. I have special ordered several pieces and they are stunning. I know my jewelry items are unique."
"Purchased another Patricia Locke necklace. I always buy from your website as it is always an efficient and amazing experience!"
"Thanks again for your continued fabulous customer service and all those small touches that make the buying experience so wonderful!"
"The Patricia Locke necklace was so unusual from anything I'd seen in the local boutiques. Also, this was a gift for a special birthday and the store was gracious enough to include a personalized gift card in the packaging. They responded immediately to my email request and the item was shipped the next day! This was my first experience with The Giving Tree Gallery, but it won't be my last!"
"I love Patricia Locke jewelry but it is hard to find. The Giving Tree Gallery does special orders for the pieces I want which is unique to the market. The customer service is fabulous. I highly recommend The Giving Tree Gallery."
"The new Patricia Locke designs are great. When I saw them, immediately bought a pair and my wife loves them. I kind of like having "hero" status..."
"Today I wore new Patricia Locke necklace got a wonderful compliment on piece."
"Best selection of Patricia Locke jewelry available online."
"Patricia Locke jewelry excellent quality and beautiful colors. Very positive experience, staff very helpful, items packaged well for shipment , prompt shipment."
"Patricia Locke jewelry is made in the USA and quality all the way. The Giving Tree Gallery offers a large and varied selection of her pieces and the great TGTG Customer Service staff answers questions about pieces accurately and cheerfully, marks of quality service."
"My wife now has a fine collection of the Patricia Locke jewelry. She gets a lot of positive comments on all the earrings and necklaces. Thanks"
"Your website makes it dangerously easy to feed my Patricia Locke addiction!! When the beautiful package arrives, feels like I sent a gift to myself."